We were excited to see e-gov guru Nancy Fredericks receiving national recognition for her work connecting Florida residents with e-government services and resources. Nancy is one of the 50 dedicated and talented library professionals recently named as a Library Journal 2011 Mover & Shaker.
As more government services and resources were moving online, more people were at risk of losing out on access to essential services. Back in 2007, Nancy and her team at the Pasco County Library System began work to remedy this imbalance. The resulting website, GetHelpFlorida.org, a one-stop, user-friendly portal for Florida and federal e-government, serves as a best practice template for libraries nationwide.
Nancy has been a generous colleague, taking the time to share her work and expertise with other library professionals online and in-person. In December 2010, along with John Bertot (University of Maryland) and Bill Sudduth (University of South Carolina), Nancy shared details of her work on an ALA webinar: E-Gov: Make it Work @ your library. Nancy is also a leading contributor to the ALA E-Government Toolkit,
Last year, 66 percent of libraries reported that access to government information is one of the most critical Internet services they provide. We know this work requires a great deal of one-on-one assistance, which can put extra strain on stretched staffing levels. Library staff should be sure to check out the work of Nancy and her colleagues. Their work is meant to help you as you help others.