2012 Study highlights provision of innovative technology despite budget cuts

With the release of the 2011-2012 Public Library Funding & Technology Access Study, libraries have access to current national and state data and supporting anecdotal evidence that can help library staff and trustees advocate for support for technology infrastructure and resources.

The new report highlights how strategic vision and careful management have helped U.S. public libraries weather the storm of the Great Recession, supporting their role as a lifeline to the technology resources and training essential to social inclusion and full participation in the nation’s economy. However, the report underscores the competing concerns that face America’s libraries: cumulative budget cuts which threaten access to libraries and services, increasing demand for technology training and the chronic presence of the digital divide.

 Key findings include:

  • 62% of public libraries report that they are the only source of free public access to computers and the Internet in their communities, with an increase to 70% in rural communities.
  • For FY2012, 57 percent of libraries report flat or decreased operating budgets, while at the same time, 60 percent of libraries report increased use of public Internet computers.
  • 76% of libraries offer access to e-books, an increase of 9% from last year.
  • 39% percent of libraries provide e-readers for check-out by patrons.
  • 91% of public libraries provide free Wi-Fi, and 74% of libraries report use of Wi-Fi increased in 2011
  • For the third year in a row, 40% of state libraries report decreased state funding for public libraries.
  • 65% of libraries report having an insufficient number of public computers to meet demand, this increases to 87% in urban libraries.

More key findings are outlined in the Executive Summary, the key findings handout, and this infographic:

 We hope you’ll take the time to look through the full report, which includes state-by-state analysis on public library technology resources, and an illuminating qualitative component from interviews with library directors and staff in Georgia and Idaho.

 Over the new few weeks we’ll highlight different sections of the report, as well as introduce you to the resources we’ve developed to help you use the PLFTAS data to advocate for your own library.

 Thank you to the staff at the 7,252 public libraries that completed this year’s survey. The time you took to provide the data in this report offers valuable information for national, state, and local policymakers, library advocates, researchers, practitioners, government and private funding organizations, and others to understand the impact, issues, and needs of libraries providing public access computing.

New study on Internet use at home ties to the impact of libraries

In casual conversation with family and friends, questions regarding the need for and future of libraries continue to come up. While presenting stats on increased circulation and visits are somewhat of a surprise, what really gets jaws to drop is the fact that almost one-third of Americans do not have high speed internet access at home. Those in the conversation quickly grasp the challenges faced by the “have-nots.” This is always a great tie-in when highlighting the importance of libraries in providing essential services and bridging the digital divide.

Earlier this month the Economics and Statistics Administration (ESA) and the National Telecommunications and Information Administration (NTIA) released: Exploring the Digital Nation: Computer and Internet Use at Home. No surprise that the digital divide still exists between different racial and ethnic groups and between urban and rural areas in the U.S. But the report notes that socio-economic differences, such as income and education, explain much-but not all – of this divide.

The study has so much rich information, with many illuminating graphs, that I’ll forgo listing out highlights and just recommend that you download the study. The study does report that at least 20 percent of individuals without broadband service at home rely on public libraries for access.

Following is the study’s snapshot of home Internet access:

So when libraries come up in the discussion around the holiday table, remember to share the big numbers, including the fact that in 65% of communities, the public library is the sole source for free access to computers and the Internet (73% in rural communities).  Trust me, you’ll see those jaws dropping.