The Public Library Funding & Technology Access Study
The American Library Association
Judy Hoffman is Project Manager for the ALA Office for Research and Statistics. She joined the office in November 2010. Previously, she served for over 11 years as marketing specialist for the North Suburban Library System, a multi-type system supporting libraries in the north Chicago suburbs. She also held positions in the satellite communications and advertising industries in Chicago and New York. Ms. Hoffman holds a B.A. in Speech Communications from the University of Illinois at Urbana-Champaign.
R. Norman Rose
R. Norman Rose is Program Officer for the ALA Office for Research and Statistics. He has been with the office since January 2008. Mr. Rose studied Public Administration at New York University, and has previously worked in program management and program analysis for non-profits and the City of New York.
Caroline Jewell is Administrative Assistant II for the ALA Office for Research and Statistics. She joined the office in September 2009. Ms. Jewell completed her undergraduate degree at the University of Oklahoma where she studied Journalism and Mass Communications. She went on to complete her Master of Liberal Art in Arts Administration and Art History at Oklahoma City University in May 2009. Prior to joining the ALA she worked with non-profit art organizations around Oklahoma City.
Denise M. Davis
Denise M. Davis, former Director of the ALA Office for Research and Statistics, was the Project Coordinator for the Public Library Funding and Technology Access Study from 2006-2010. Ms. Davis has managed multi-year research projects including the ALA annual librarian salary survey and a multi-part demographics study of ALA membership. She is now the Deputy Director of the Sacramento Public Library.
Larra Clark was the former Project Manager for the ALA Office for Research and Statistics. She joined the office late in January 2007 after working more than six years in the ALA Public Information Office as the manager of media relations. She is now the Director of Programs on Networks and the Associate Director of Programs on America’s Libraries for the 21st Century for the ALA Washington Office for Information Technology Policy. Ms. Clark completed her Master of Library Science at the University of Illinois at Urbana-Champaign in December 2006. Previously, she worked in non-profit public affairs, media relations and print journalism in Chicago and Arizona for more than ten years.
Center for Library & Information Innovation, University of Maryland
John Carlo Bertot was Professor of Information Studies and Director of the Center for Library & Information Innovation at the College of Information Studies, University of Maryland during this research period. His research spans library technology planning and evaluation, information and telecommunications policy, and E-Government. He has conducted a range of research broadly related to planning and evaluation of networked services funded by the U.S. Institute for Museum and Library Services, the American Library Association, and the Bill and Melinda Gates Foundation. His publications focus on topics related to demonstrating the value of library services, E-Government, and telecommunications policy. More information regarding Bertot is available at http://terpconnect.umd.edu/~jbertot.
Information Institute, Florida State University
Charles R. McClure
Charles R. McClure, Ph.D., is President of Information Management Consultant Services, LCC and also serves as the Director of the Information Institute at Florida State University, College of Communication and Information. Prior to his current position, he was a distinguished professor at the School of Information Studies, Syracuse University. McClure is the founder and, with John Carlo Bertot, has conducted the U.S. survey of public libraries and the Internet since 1994. He has written extensively on topics related to the planning and evaluation of information services, federal information policy and information resources management. Most recently, he co-authored Public Libraries and Internet Service Roles: Measuring and Maximizing Internet Services (ALA, 2008), www.ii.fsu.edu/~cmcclure.